FAQ
1️⃣ What is DTF printing?
DTF (Direct-to-Film) printing is a process where designs are printed on special film and then transferred to fabric using heat. It creates vibrant, long-lasting prints on T-shirts, hoodies, and more! 🎨🔥
2️⃣ What products do you offer?
We offer high-quality DTF gang sheet prints, custom T-shirts 👕, hoodies 🧥, and 24-inch DTF film rolls (both cool peel ❄️ and hot peel 🔥).
3️⃣ How do I place an order?
You can call, text, or email us 📱✉️, or visit our shop in Sacramento to place your order.
4️⃣ What file formats do you accept for artwork?
We accept PNG, PSD, AI, EPS, and PDF files 📂. Make sure your design is at least 300 DPI for best results!
5️⃣ What’s the turnaround time?
Most DTF print orders are ready in 2–4 business days 🕑. Large or custom orders may take a little longer, but we’ll always keep you updated!
6️⃣ Do you offer rush orders?
Yes! 🚀 Rush service is available for an extra fee — just contact us in advance to check availability.
7️⃣ Can I supply my own garments?
Absolutely! You can bring your own T-shirts, hoodies, or other items for us to print on 👚👕.
8️⃣ Do you offer bulk discounts?
Yes, we love supporting businesses and groups! 🤝 Bulk discounts are available — contact us for a custom quote.
9️⃣ Where do you ship?
We ship across the United States 🇺🇸. Shipping costs depend on your order size and location.
🔟 What’s the difference between cool peel and hot peel film?
Cool peel ❄️ means you wait for the print to cool before peeling, while hot peel 🔥 means you peel it right after pressing. Both give great results, but we’re happy to help you choose the best option!
1️⃣1️⃣ Do you offer custom designs?
Yes! 🎨 We can help bring your custom design to life or print the artwork you provide.
1️⃣2️⃣ How do I care for DTF-printed apparel?
Wash inside out, cold water, gentle cycle 🚿, and avoid high heat drying for best durability.
1️⃣3️⃣ Can you print on dark-colored garments?
Yes! 🌑 Our DTF prints work beautifully on both light and dark fabrics.
1️⃣4️⃣ Do you provide samples?
We offer sample prints for businesses looking to place large orders 📦. Contact us to discuss sample requests.
1️⃣5️⃣ How can I contact The T-shirt Buddy?
You can reach us at:
📱 Phone: 707-917-0117
📧 Email: thetshirtbuddy@gmail.com
📍 Visit us: 1607 Juliesse Avenue, Unit J, Sacramento CA 95815